eSupport - an support solution with a ticketed support module.

Support Directly from Kayako for 90 Days

Your own members.kayako.net Account

FREE Installation performed by Texan Webmaster

FREE Upgrades performed by Texan Webmaster for term of current version.

Lifetime of Support from Texan Webmaster for term of current version

Import Data from Other Help Desk Products

AJAX User Interface

Custom Fields

Tickets: Departments

Tickets: Statuses

Sort and Manage Tickets With Labels and Flags

Intelligently Filter Tickets

E-mail Parser

E-mail Parser Rules

SLAs, Workflow and Escalation Rules

Scheduled Automatic Follow-ups

InstaAlert™ for Microsoft® Windows®

Ticket Alert Rules

SMS alerts: Kayako SMS Gateway

News Articles and Newsletter Management

Knowledgebase

Instant Response System

Troubleshooter Wizards

Download Management

Mobile Access

Team Work

Reports

LoginShare™

LDAP / Microsoft® Active Directory® Integration

Templates

Internationalization

Branding-free License